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MAKE OUR HOTLINE BLING.

Hair related or not, we’ve got your back. For any questions regarding your order, we recommend first checking out our FAQ down below as it may have an instant answer for you! 

If the answers to your questions aren’t there, you can talk to a real human here—email, text, and call options are all available + we’ll be more than happy to help!

Heads up, our business hours are M-F 9AM-5PM.

Frequently Asked Questions

What if I need to modify my order?

If your order has not shipped, please reach out to us to make changes to your order. If your order has shipped, you can reached out to us and we’ll make arrangements to adjust your order.

What if I need to change my shipping address?

We understand there are times when we need to change the shipping address. Please send us a message via our contact form and provide us with your order number and contact information.

Can I get same day delivery?

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How to get a refund?

We accept returns made within 30 days of the product delivery. If you would like to return the product for a refund, send us a message via our contact form and we’ll be happy to help.

What happens with my personal data?

We take protecting your privacy very seriously. We will never share your information with 3rd party companies. To learn more, please read our privacy statement.